Refund policy

“The Signed Vault accepts eligible returns within 30 days of delivery. To request a return, contact us at support@thesignedvault.com before sending an item back. Products must be returned in the same condition in which they were received, unworn or unused, with original tags, packaging, certificates of authenticity, authentication cards, holograms, and other documentation intact. Customers are responsible for return shipping unless the item arrived damaged, incorrect, or materially different from the listing. Once an approved return is received and inspected, refunds are issued to the original payment method. Original shipping charges are non-refundable unless required by law. Customized or personalized products may not be returnable except where required by applicable law. Nothing in this policy limits consumer rights that apply in the customer’s country or region.”